We provide research, analysis, and quantitative modeling to help Clients understand the costs and benefits associated with outsourcing vs. in-house delivery. We then ensure that the Client yields both cost reductions and service delivery improvements from whichever delivery model is selected.
Our work with the Places for People Group was instrumental in their setting up one of the largest and leading edge in-house national maintenance operations in the UK, resulting in the realisation of significant financial savings and improved customer service levels.