"Value Based Solutions have carried out a review of our debt recovery function and I have been impressed by the thoroughness of their approach, and the way in which their team have kept our staff on board during the process.
There are clearly strong benefits to the systematic approach that they use which will result in improved efficiency in this area of our operations and we will seek to extend this to other areas in future. This is going to be key to delivering the Value for Money agenda for Optima."
John Lellow, Director of Financial Services,
Optima Community Association
"As part of our strategic business re-alignment process we engaged VBS to undertake three key pieces of work, which included a comprehensive review of the voids management process and detailed option appraisals of both our stores facility and kitchen assembly factory. Their approach was very very thorough and has enabled us to make informed decisions about the financial viability and future direction of our business.
One of the aspects I most like is that VBS was data driven, and relied on the data to inform the recommendations. It was clear that the answers were not developed to satisfy the biases of any stakeholders involved.
They also qualify the financial impact of their recommendations, giving us increased certainty of the financial benefits that we can achieve to re-invest back into the organisation.
They are a breath of fresh air, and one of the best consulting firms I have worked with"
Jim Higham, Director of Technical Services,
Bolton at Home
"As part of our ongoing development of programme management, we engaged with Value Based Solutions to support us in evaluating our performance resourcing processes. The findings of the review have highlighted some clear challenges to further strengthen our already innovative ways of working."
Anthony Snow, Chief Operating Officer,
Wales Audit Office
“Value Based Solutions is working with Bromford Group to assist us in our Value for Money service and process reviews and group integration plans, with a view to achieving a wide range of efficiency gains and cash savings.
This follows a detailed review of our Finance team’s own key processes, which demonstrated that “back-office” as well as “front line” services can reap many benefits from such a detailed and thorough approach. The review helped identify key areas for improvement through workflow and use of ICT to free up resources towards services where more value is added to front line decision making.”
Sue Harrison, Director of Business Planning,
Bromford Group
“Value Based Solutions is working very closely with Progress Housing Group to assist us in our continuous improvement programme, with a view to achieving a wide range of efficiency gains and cash savings. This builds upon some excellent work already performed for us over the last two years by their team”
Brian Tapp, Former Group Director of Resources,
Progress Housing Group
“We have been very impressed with Value Based Solutions approach. We found it very, very thorough and a great benefit because it made us look at processes in a much deeper way”. VBS have sourced the drivers for performance and value and we are now entering into the implementation stage. Having set up champions for the KPI’s they identified, it is a whole new way of looking at how we manage the business.”
“We are now trying to take on new techniques and we were impressed with the level of potential savings identified. We had the data but didn’t have the expertise or skilled resources internally to interpret or use it properly. Also their approach was much more detailed and deeper than we could do internally. They have identified substantial service improvements on void re-let performance and procurement on day to day repairs and showed us new ways of cutting management costs and adding value.”
“Savings far exceed the fees!”
Peter Daly, Director of Housing Services,
“Johnnie” Johnson Housing